Telephoning
| ISBN | 9781900783798 |
| Yayınevi | Nüans Publishing |
| Yazarlar | Susan Lowe (author) |
| Kitap Tanıtımı | The Delta Business Communication Skills Series is designed to help learners at pre-intermediate and intermediate level to master the key communication skills required in international business English today. Each title consists of a book and audio CD, packaged together. Telephoning works with the skills and language required to conduct successful phone calls in English. The units cover: Focus on listening Making calls Receiving calls Receiving and leaving messages Dealing with problems Conference calls |
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